LINE Agency/LINE OA

LINE Official Account

Set up your LINE OA the right way from the start, with direct certification from LINE Thailand. Our expert team supports you throughout the entire lifecycle — boost sales and build lasting customer relationships.

Account Types

LINE Business Accounts Come in 3 Types

Choose the account type that fits your business to boost credibility and customer reach.

General Account

LINE Official Account

  • Free to create
  • Send messages to followers
  • No verification badge
  • Searchable by ID
888 THB
Verified Account

Verified Account

Verified Account

  • Blue shield badge
  • Searchable by name
  • Higher credibility
  • Ideal for SME businesses
Search Engine
Premium Account

Premium Account

Premium Account

  • Green shield badge
  • Ranked in search results
  • Featured on LINE Today
  • Ideal for large brands
AIYA

Why Use
LINE Official Account

We're not just a package reseller — we're your full-service partner, supporting everything from account setup to sales strategy.

LINE Certified Coach

2019
2020
2021
2022
2023
2024
2025

Create Content

Send messages, images, videos, and Rich Menus that engage customers instantly.

100% Customer Reach

Every message reaches your customers — no algorithm filtering like other social platforms.

Boost Sales

Use Broadcast and Messaging API to drive repeat purchases and increase Conversion.

Expert Support

Our LINE Certified Coach team is available to advise you throughout your entire usage.

Main Packages

Choose the Right Package for Your Business

The core tool for driving sales — set your broadcast message quota to match your goals.

3 months
6 months
12 months
Extra Messages

BASIC

(15,000 messages/month)

3,840 THB7,680 THB15,360 THB0.10 THB/message

PRO

(35,000 messages/month)

5,340 THB10,680 THB21,360 THB0.06 THB/message

Premium ID

Additional fee

--444 THB-

OA Chat Package

Professional customer chat management

555 THB

/month

555 THB

/month

555 THB

/month

-

*Prices shown are per month, paid upfront for the selected term.

*Prices exclude 7% VAT.

*Extra message rates: BASIC = 0.10 THB/message, PRO = 0.06 THB/message — applied after the monthly quota is used.

Broadcast Message

Reach Every CustomerWith a Single Click

Broadcast lets you send a message to all your followers at once — whether it's promotions, news, or any content you choose. Pick the right package for your business to send even more messages.

How broadcast message quotas are calculated

Targeted Broadcast

Send messages only to the customer segments that matter most — no need to blast everyone. Save your message quota and improve your chances of closing sales.

Save Message Quota
Boost Conversion
Premium ID

Upgrade to a Premium ID

LINE Official Accounts are assigned a randomly generated alphanumeric Basic ID by default. You can purchase a Premium ID to replace it with your brand or business name for just 444 THB per year when registering via Android or the website, or 459 THB when registering via iOS.

Basic ID — Random ID

@AX3DLI24C7

Premium ID

@linecafe

*For iOS users

1) You can register up to 1 Premium ID per Apple ID.

2) The Premium ID cannot be changed within 1 year. If you have more than 1 account, it is recommended to register via the website manager.line.biz.

3) After the 1-year term, your account will be renewed automatically. If you wish to change the Premium ID name, you must cancel at least 1 day before the expiry date.

OA Chat Package

Transform Your InboxInto a Professional Customer Care Tool

Manage chats like a pro with advanced features and extended chat history,
so you're ready to serve enterprise clients and deliver greater performance.

Chat History

Free

6 months

Package

5 years

Chat Tags

Free

5 tags

Package

300 tags

Notes per Chat

Free

1 note

Package

1,000 notes

Chat Tag

Organise customers with up to 300 chat tags, and apply up to 30 tags per chat — so you can manage your chat queue and track each customer segment systematically.

Notes

Record important customer information with up to 1,000 notes per chat, ensuring every team member always has full context — no matter who picks up the conversation.

Custom Filter

Create custom filters tailored to your needs — filter by status, tag, or time range — so you can manage chats faster and more efficiently.

AI Chatbot (Beta)

An AI-powered auto-reply assistant that answers frequently asked questions using a preconfigured Q&A set. Supports PDF and image uploads to generate accurate responses.

Package Comparison

Free
OA Chat Package
Monthly FeeFree555 THB / month*
Chat History Storage6 months5 years**
Download Chat History
Number of TagsUp to 5 tags / 1 tag per chatUp to 300 tags / 30 tags per chat
Number of NotesUp to 1 note per chatUp to 1,000 notes per chat
Custom Filter
AI Chatbot (Beta)

*Prices exclude 7% VAT

Want to get started with LINE OA but not sure which package is right for you?

Chat with us first — our expert team is happy to give free advice and help you find the solution that fits your needs best.