Chatbot for Hotel
Go! Hotel


Client
Go Hotel
Solution
Chatbot

Key Features
Hotel Information via Chatbot
Chatbot answers questions and provides information through LINE menu, including escalation to staff when needed.
Search Available Rooms and Book via Chat
Customers can search for available rooms on LINE by selected dates, with data connected to Travelanium system.
Booking Card and Reservation Access via LINE
Connect booking data to Travelanium (hotel booking system). Upon payment, the system sends booking card to customers on LINE.
Switched Rich Menu with Bilingual Support
When a booking is made, data flows to AiClinic system where admin can confirm appointments and issue QR-enabled booking cards.
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