Chatbot for Appointment

Cool Smile Clinic

Cool Smile Clinic LINE OA
Cool Smile Clinic Logo

Client

Cool Smile Clinic

Solution

Chatbot

Cool Smile Clinic Customer Journey

Key Features

Membership System for Data Collection

Customers can register via LINE OA to receive special privileges and collect points, along with treatment history tracking.

Service Information via LINE OA

Chatbot answers questions about clinic services, pricing, promotions, and general information.

Appointment Booking via LINE

Customers can book appointments via LINE OA 24/7, selecting preferred date, time, and services.

Automatic Appointment Reminders

System sends appointment reminder messages via LINE in advance to reduce no-shows.

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